Track My Order

Enter your tracking number to see the status of your order.
This can be found on your order confirmation or within your Account.


Due to the increased impact of COVID-19, we are currently experiencing some delivery delays

If your order is placed before 2pm NZDT on a business day (Mon-Fri) it leaves our warehouse the same day! Orders placed after 2pm NZDT or on weekends will be dispatched the next business day.

We do our best to fill your orders from our New Zealand warehouses, but there are occasions when we fulfill from our Australian warehouses to ensure you don’t miss out on anything you’ve ordered.

The delivery times below are estimates and can vary depending on your location.

Please note: Due to disruptions in flight scheduling as a result of COVID-19 restrictions, there may be a delay in delivery time of up to 2-4 business days on top of our standard estimated delivery times below.

Delivery Option Delivery TIME Order over $100 Order under $100
NZ Metropolitan Areas 3-5 business days FREE $10
NZ Rural Areas 4-7 business days FREE $10

Holiday Season Delivery Cut Off Dates:




11:59pm NZDT Sunday 19/12 


11:59pm NZDT Thursday 09/12 



Delivery services do not run on National or State Public Holidays. Please allow for additional delivery time.